On your my.checksub.com dashboard, you can buy "Top-Up Credits". These credits allow you to get additionnal hours if you need. Like this you can meet your specific needs. Those Top-up credits are available for 1 year from the purchase date. Contact us if you have any questions on this.

In this case you have the possibility to buy "Top-up Credits". These credits are valid for one year from the date of purchase. Once you have created a Checksub account you can purchase credits from this link: https://my.checksub.com/credits/topup.

Yes, it’s possible. In the case of a project it will start once your payment is received. If you wish to purchase minutes your account will be credited once payment is received.

As soon as you buy credits on Checksub an invoice is automatically sent to the email registered in your customer area. If you need to retrieve an old invoice you can contact us. To get a quote you can send us a message on the live chat or send us an email at [email protected]

All transactions on our site are secured by our banking partner. He is in charge of processing all online payments. Each transaction is secured thanks to an encrypted protocol.

To help you discover the power of the Checksub platform, we offer you to create subtitles for free. You have 7 days to do this test. Take advantage of it 😉

It is always necessary to create captions in the original language of a video before generating an automatic translation. If we went straight to the translation, the result would be of lower quality. And in case you have several languages, some modifications would have to be made on each foreign language. Our platform must generate captions in the original language before generating an automatic translation. For this reason the credits are debited for each language created. We remain available if you have any questions.

You have no obligation and can interrupt the subscription whenever you wish. To do so, please send us an email at [email protected]